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Staff shortages ‘biggest threat’ to care sector, says Home Instead CEO

Martin Jones cropped

The CEO of Home Instead UK has described the ongoing staff shortages in social care as the sector’s “biggest threat”.

In a letter to The Times, Martin Jones expressed his concerns that staff shortages are having a “trying effect” on providers and are only expected to worsen.

The letter was penned following the newspaper’s coverage of the Office for National Statistics’ employment figures last week, and ahead of the publication of long-awaited social care reform proposals, expected this autumn.  

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“In the pursuit of high-quality and sustainable growth, a lack of suitable staff is one of the most severe issues an organisation, and indeed an economy, can face. Unfortunately, it is one with which those of us who work in the social care sector are all too familiar,” Jones said.

“Our industry has a vacancy rate of nearly 10 per cent and due to our ageing population this shortage is only expected to worsen with time. I have witnessed the trying effect that these shortages have had on the care sector, the people working in it and those so reliant on the care itself. I have also seen the boost to productivity, morale and quality of service that a fully equipped workforce enables.”

He continued: “With social care reforms expected in the autumn, I just hope that the labour shortages that other industries are experiencing focus minds on the more structural ones that persist in mine.”

Tweeting about his letter on Friday, Jones said: “Staff shortages in the care sector present our biggest threat. With reforms hopefully on the horizon, I have written a letter to The Times.”

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Sarah Clarke

The author Sarah Clarke