A supported living service that provides care and support for people with learning disabilities has been rated ‘Outstanding’ for the second time running.
L’Arche Ipswich The Cornerstone maintained the top rating for being caring, responsive and well-led, two years after its last inspection.
Inspectors said in their latest report that L’Arche continues to be an outstanding service that offers an “innovative style of care and support”.
The service allows people, or “core members”, to live in shared houses with staff members.
People who use the service are also part of the recruitment team, meaning they are able to decide who is going to work and live with them.
Director and community leader Tony Gibbings said the team was humbled by the achievement.
“We know that there are many other committed care services doing extraordinary work and we would not wish to be seen as better than them, because quite simply, we are not. What is very gratifying however, is that, if we drill down into the content of the report, we see that it is the community model of L’Arche is recognised for what it is, and that’s serving the needs of people in a holistic way,” he said.
“It is a well-known observation that people with learning disabilities usually only have family and paid carers in their lives. L’Arche is an attempt to address this need for friendship and enable an environment of encounter with potential friends. It is not so much that we always succeed in this, but that we keep trying. This is not about perfection, but about priorities.”
Inspectors noted that L’Arche ensures that service users can live “as full a life as possible” and achieve “the best possible outcomes”.
“People using the service continued to receive outstandingly well planned and coordinated person-centered support that is appropriate and inclusive for them,” inspectors said.
People who used the service and their relatives were complimentary about the quality of service they received.
One person told the CQC: “I am more than happy, they are brilliant,” and one person’s relative said: “My overall view of the support [my relative] receives at L’Arche is excellent, they go above and beyond. Families are encouraged to visit, keep in contact and are always welcomed into the community.”