Newly appointed CQC Chief Inspector of Adult Social Care Kate Terroni sets out her goals after taking up her role in May.
Norfolk County Council is set to introduce a series of measures aimed at improving care quality.
care quality commission
The CQC hopes the focus groups will provide an opportunity to explore some of the good practices in provider and inspector relationships.
The campaign comes on tha back of findings that 7 million people have had concerns about their care, but never raised them.