The North London home care provider has been rated Inadequate by the CQC over multiple regulatory breaches.
In a recent inspection, the Care Quality Commission found that service users were “not safe” and “at risk of avoidable harm”.
inadequate
The CQC said it has taken “urgent enforcement action” to protect vulnerable clients and suspended the Good rating of the service.
Inspectors identified several breaches to regulations, including the lack of a registered manager and poor staff recruitment.
Seven allegations of financial abuse were made in just over a month, while one staff member had criminal convictions.
The care provider has now been placed into special measures and will be kept under review.
The CQC found multiple breaches of regulations related to safeguarding procedures, risk management and recruitment.
The CQC found a number of concerns with safeguarding processes and systems.
The provider failed to carry out DBS checks on its staff, some of whom lack any qualifications, CQC inspectors found.
The service has been placed in special measures after the CQC found “multiple breaches” relating to safe care and treatment.
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