The CQC said it has taken “urgent enforcement action” to protect vulnerable clients and suspended the Good rating of the service.
Only 10% of health and care workers said their employers had investigated their concerns during the pandemic.
investigation
The provider has improved its services to achieve a 'Good' rating after an investigation found it failed to meet fundamental standards.
The Local Government and Social Care Ombudsman found the council at fault for failing to assess the woman’s needs when she left hospital.
Nationwide Care Services, which employs over 400 staff across the Midlands, has been accused of failing to pay its workers travel time between appointments