Right at Home Archives - Home Care Insight

The franchise award recognises companies that strive to support their franchise partners to implement successful marketing strategies.

The new service will provide personal care, hospital-to-home assistance, live-in care and specialist dementia care.

Right at Home’s Nottingham branch has been awarded an ‘Outstanding’ rating by the Care Quality Commission (CQC).

The provider was crowned the winner of two accolades at the bfa HSBC Franchise Awards at a ceremony in Birmingham last week.

Inspectors said the management team used a psychometric profiling tool to better understand potential employee's attitudes and values.

Inspectors praised the provider for “placing people at the heart of the service and its values” and for being “extremely caring”.

Last month, the home care provider pledged to raise more than £20k across its network over the next 12 months

The employee was named Woman Franchise Employee of the Year at the 2019 NatWest Encouraging Women into Franchising Awards.

The service had been providing personal care to people living in Hertfordshire for just nine months at the time of inspection.

The care provider was given the title following its annual employee engagement survey, in which staff members praised the service.

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