A home care agency operated by the former coach of a Special Olympics gold-medal winning basketball team has been rated as ‘Outstanding’, following its first inspection by the Care Quality Commission.
The Inclusion Project at Home, which provides personal care to adults and young people with learning disabilities, was given the top rating for being responsive and well-led and ‘Good’ for being safe, caring and effective.
The service, located in Welwyn Garden City, is an extension of The Inclusion Project, which was set up to address a lack of support for people with learning disabilities and autism after they leave education.
Founder and managing director Simon Jackson-Turner has won multiple awards for his work in the community.
In 2017 he won the Hertfordshire Outstanding Achievement in Learning Disability Support Award and was runner-up in the NASEN Inspirational Leader Award 2018.
Most recently, he was the head coach for Team GB’s men’s basketball team in the Special Olympics, winning gold in Abu Dhabi.
Commenting on the latest achievement, Simon Jackson-Turner said: “I am delighted with our grading from the CQC. I am grateful to Dr Denise Jackson, our registered manager for all that she has done to make this a reality, and of course to our group leaders for delivering Outstanding care.
“They have shown real dedication and commitment for their participants. The ‘Outstanding’ rating from CQC is a reflection of the quality of work they do each day.”
Dr Denise Jackson said: “The CQC Inspection process and report are a truly positive endorsement of what our participants and their families have been telling us for years.
“I am very proud of our group leaders, participants, their families, and all who work with us. This ‘Outstanding’ grading is testimony to everyone involved with The Inclusion Project.”
Inspectors said in their report that The Inclusion Project at Home is an “exceptionally well-led” business.
“The open and transparent culture resulted in an effectively organised, supportive and well-run service,” the report said.
“The nominated individual, who was also the provider and the registered manager demonstrated how their well-developed management structure and systems sustained continual development and improvement at the service.”
Inspectors said they saw “numerous examples” of how the service had enhanced people’s lives and helped them to become increasingly independent.
On particular service user said: “I’ve felt happier about myself and feel a little more at ease when it comes to living solo than I have been for the past three years. I dread to think where I would be without the help they provide.”
Caption: Registered manager Dr Denise Jackson with founder Simon Jackson-Turner .