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Two illegal home care providers fined by Care Quality Commission

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Two home care businesses that illegally provided personal care services have been fined by the Care Quality Commission (CQC).

Helping Hands Care Services and TD Homecare Services, both operating in the Isle of Wight, must each hand over £4,000 to the regulator.

They were issued with fixed penalty notices after admitting to providing care services while they were unregistered with the regulator.

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It is an offence under the Health and Social Care Act 2008 to carry out a regulated activity – in this case, providing personal care – without being registered with CQC.

Joyce Frederick, Deputy Chief Inspector of Registration, said: “The law requires all care agencies to register with the Care Quality Commission. This then ensures that all registered providers are then subject to a system of monitoring and ongoing inspection to make sure that standards are being maintained.

“Providers of personal care services deal with people whose circumstances can make them vulnerable, and who may not be able to report abuse or poor care. We do not hesitate to take further action to protect people from providers who ignore the requirements of the law.”

The news comes after the CQC successfully prosecuted a Hertfordshire-based home care firm in August.

Tags : CQCfineillegalregulation
Sarah Clarke

The author Sarah Clarke

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