Bluebird Care has joined forces with St Helena Hospice in Colchester to provide end-of-life support in ‘Virtual Wards’.
The service will allow patients to receive similar personal care from healthcare assistants as they would at the hospice, but in their own homes.
The Virtual Ward is an expansion of St Helena Hospice’s SinglePoint service, a 24/7 advice and support helpline, and gives local people the option to stay out of hospital if they don’t need to go in.
It will allow Bluebird Care’s Colchester and Tendring branch to access SinglePoint specialists for advice and guidance if needed, such as help with managing difficult symptoms.
Jo Tonkin, Director of Care at St Helena Hospice, said: “Our Virtual Ward has expanded significantly since we launched the service last year, and has evolved further because of the pandemic, with the number of beds growing from eight to 14 in the last few weeks.
“We’re now delighted to be working alongside Bluebird Care Colchester and Tendring to help us increase the capacity of this service to allow us to support 14 patients at any one time. We reached out to Bluebird Care to work with us as they have an excellent reputation and portfolio for managing complex patients in the community.”
Melvyn Plum, managing director of Bluebird Care Colchester & Tendring said: “Our whole team is immensely proud to provide vital support to St Helena Hospice at such a critical time. By utilising the latest cloud-based technology we are able to streamline the referral process which allows an immediate response so we can put the care and support in place straight away.
“Our care assistants are rigorously trained to provide a unique service of personalised care from check-in visits through to full live-in support, so we are perfectly matched to assist the hospice and help our local community.”