Westmorland Homecare steps up training provision with new appointment

Westmorland training

Westmorland Homecare’s branch in Kendal has increased the number of its full-time trainers as part of its commitment to provide an outstanding service.

The appointment of a third trainer has meant staff now spend a full day doing in-house practical training on basic skills, before they go out into the community and shadow existing experienced staff for a period.

Care manager Bernadine Davies said: “Most companies of our size only have one trainer so the fact we have three is testament to our commitment to develop our staff.

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“Training, support and development are vital in this profession. All staff must have an in-built ability to care but they also have to be confident to be able to deliver the care to the highest-possible standards. Westmorland Homecare is investing to provide high-quality training, something which is also absolutely vital to attract new people to work in the care environment.”

Tracy McConnachie, who started her career as a qualified staff nurse working in a hospital and in the community, joined Westmorland Homecare in August in the scheduling team.

She said: “The attraction of the training role was that is it very varied and enabled me to draw on the skills, knowledge and experience I have gained over the years and put that into practice in supporting other people to develop.”

A major development in training at the company’s central hub, also in Kendal, has been the opening of a suite, which simulates a client’s bedroom and living room, complete with a bed, chair and dining table.

While one trainee acts as a client, a trainer can teach another moving and handling, washing and dressing techniques and how to transfer a client in and out of a wheelchair and on and off a commode.

Westmorland Homecare hopes to eventually offer training externally to other services, and to relatives of clients who want to learn skills such as moving and handling.

Tags : trainingWestmorland Homecare
Sarah Clarke

The author Sarah Clarke