The Crescent, a home care service based in Kirklees, West Yorkshire, is now offering 24-hour remote monitoring equipment to support vulnerable members of the community.
The provider will offer a new suite of services from personal alarm provider, IndeMe, which offers solutions for people at risk of falling, as well as those with epilepsy and learning difficulties.
Paula Chamberlain, founder of The Crescent, said: “Technology can be daunting for many, especially older or vulnerable people. We wanted a technology partner that was not only smart, but friendly too. The IndeMe devices are intuitive and simple to use, and powered by state of the art technology.
“Our clients book a home visit with The Crescent in the knowledge that we do everything we can to make the experience as fulfilling to them as possible.
“However, in between our visits the worry of loneliness, isolation and even injury can begin for both our clients and their families. The IndeMe system is the perfect way to bridge this gap between our home visits.”
The system is made up of hub which plugs directly into the user’s telephone line, and an alarm pendant which can be worn around the neck or wrist.
When users need assistance, they press the pendant alarm button and a member of the IndeMe Care and Response Team will answer the call. They will then talk to the user via the IndeMe Hub to determine what type of help is required – whether it be a call to a family member, neighbour or the emergency services.